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Behind every excellent tech solution is a quirky, talented team. From our CEO (aka the “Digital Dinosaur Wrangler”) to our Chief Strategist (the “Tech Guru”), our experts bring humor, skill, and a touch of magic to your IT support.
Our goal at Ai Tech Pros is to make using technology fun, safe, and beneficial. Contact us right now to discover the benefits of collaborating with an IT staff that actually cares about your business.
Chief Executive Pawficer (CEP) (AKA “The Snack Negotiator“)
Turning complicated technology into practical solutions that actually make sense. With decades of experience, he's mastered the art of connecting yesterday's lessons with tomorrow's innovations all while keeping the humans in mind.
Anything with Godzilla! A lifelong fan of the King of the Monsters. Whether he's saving humanity or stomping through Tokyo, Tim's watching. Apparently, even the CEO enjoys a little controlled chaos.
Good food, good company, and preferably something that doesn't require downloading an app just to see the menu.
Can translate complicated tech jargon into plain English, spot a potential problem before it becomes a disaster, and occasionally convince people that his terrible dad jokes are actually funny.
The future isn't about humans versus AI. It's about what we can accomplish together. When innovation meets human understanding, technology becomes more than a tool it becomes an opportunity. That's the heart of Making Technology Human.
Has witnessed enough technology trends come and go to know that today's revolutionary breakthrough might be tomorrow's forgotten gadget. Still gets excited about what's next and occasionally misses the days when a computer came with an actual instruction manual.
Let them fight." Godzilla (2014). Because sometimes the best leadership strategy is trusting your team to handle the monsters. Just try to keep the collateral damage, and the IT tickets, to a minimum.
Leading the Ai Tech Pros team, exploring new technologies, solving challenges, and helping businesses make smarter technology decisions. Somewhere along the way, there's probably a questionable dad joke, a new idea, and a reminder that technology is supposed to make life easier not more complicated.
Nickname:
"The Tech Guru" because while the rest of us are figuring out what technology is doing today, Eric is already thinking about what it should be doing tomorrow. No crystal ball required. Just experience, insight, and probably a really good playlist.
Seeing the big picture and turning complicated technology challenges into smart, practical strategies. He has a knack for connecting the dots, spotting opportunities, and helping businesses stay ahead without chasing every shiny new gadget.
Groundhog Day because sometimes technology problems feel like the same day on repeat. Fortunately, Eric believes in learning from yesterday so tomorrow actually gets better. Unlike Phil, he doesn't need 10,000 attempts to figure things out.
"Beer and bánh mì!" Because nothing pairs better with a long day of solving technology challenges than a cold brew and a Vietnamese sandwich packed with flavor. Great combinations don't have to be complicated just like great technology solutions.
Can take a complicated technology conversation, cut through the buzzwords, and explain the bigger picture in a way that actually makes sense. All while mentally choosing the next song on his 90s playlist.
"The best technology strategy isn't about having the newest tools. It's about having the right ones, used the right way, to make people's lives better." Because innovation only matters when it delivers meaningful results. That's Making Technology Human.
His technology strategies might be focused on the future, but his music taste is happily stuck in the 90s. Some things are simply too good to upgrade.
"Don't drive angry!" Groundhog Day. Good advice for driving, troubleshooting, and pretty much any situation involving a printer that refuses to cooperate.
Helping businesses plan smarter, guiding the team through technology decisions, and finding ways to turn today's challenges into tomorrow's opportunities. Somewhere between strategy sessions and solving problems, there's probably a 90s classic playing in the background.
Director of Client Success & Internal Operations (AKA “The Lego Queen“)
The LEGO Queen" because whether she's building an elaborate LEGO masterpiece or keeping the office running smoothly, she knows how to make all the pieces fit. And yes, she's probably already finished the set you're still sorting.
Lightning-fast LEGO building and turning everyday chaos into organized perfection. Give her a complicated project, a mountain of moving parts, or a 5,000+piece LEGO set, and watch the magic happen.
Mrs. Doubtfire because a little humor, a lot of heart, and the ability to juggle multiple roles can save just about any day.
Anything she can share with Missy!" Because the best meals come with four paws, a wagging tail, and a little someone staring lovingly at every bite. That's true love, although Missy might call it excellent negotiation skills.
Can assemble LEGO sets at speeds that defy explanation. Seriously, by the time you've found the instruction booklet, she's probably asking where to display the finished masterpiece.
Great technology is like a great LEGO build. Every piece has a purpose, everything works better together, and the finished result should make life a little more awesome." That's Making Technology Human, one piece at a time.
Her LEGO-building speed is legendary around the office. We're not saying she could build an entire IT department out of LEGO bricks before lunch... but we're also not betting against her.
Keeping the office organized, coordinating the details, helping the team stay on track, and making sure nothing important falls through the cracks. Then heading home to build something incredible probably in record time.
Client Success Manager (AKA “The Irish Ace“)
Service Desk Coordinator (AKA “The Quiet Commander”)
"The Quiet Commander" quietly coordinating the chaos while everyone else battles tech emergencies. Mission control, minus the explosions.
Bringing order to chaos, connecting the right people, and keeping support requests from disappearing into the digital Bermuda Triangle.
Loves a good action movie! Explosions, suspense, heroic rescues—everything she works behind the scenes to prevent at the service desk.
Seafood, all the way! If it comes from the ocean, she's interested. We're just hoping she doesn't start organizing the team into schools of fis
Still classified. Possibly organizing chaos effortlessly or commanding a secret underwater army of highly efficient dolphins.
"I don't need to know everything. I just need to know how to find the answer." Smart IT starts with knowing where to look.
Loves action movies but prefers working behind the scenes. She's the one who already arranged backup, mapped the escape route, and scheduled the helicopter.
"Have you tried turning it off and on again?" Five words that have saved more IT emergencies than any superhero.
Quietly coordinating support requests, keeping the team on mission, and making sure clients get the help they need. Making Technology Human—no explosions necessary.
Client Success Support Technician(AKA “The Tinkerer“)
Client Success Support Technician (AKA “The Game Master“)
"The Game Master" because whether he's tackling a tricky tech problem or navigating a virtual world, Hunter always has a strategy. And he's not afraid to try a few cheat codes. (Just kidding, cybersecurity team!)
Finding creative solutions to stubborn technology problems. When everyone else sees a dead end, Hunter sees another way forward and probably a shortcut nobody else noticed
The Matrix because who wouldn't want to dodge bullets, bend reality, and look that cool wearing sunglasses indoors? Unfortunately, fixing computers still requires more typing than kung fu.
Nachos! The perfect combination of cheesy goodness and questionable structural integrity. Much like some of the computers that arrive at the service desk.
Can quote The Matrix while troubleshooting a problem. Whether that actually makes the internet faster is still under investigation.
Once fixed a network issue while simultaneously setting a high score on his favorite game. Multitasking? Absolutely. Recommended troubleshooting procedure? Probably not.
"There is no spoon." The Matrix. Because sometimes solving a problem starts with looking at it from a completely different perspective.
Business Development (AKA “The Spark Starter”
Marketing Manager (AKA “The Meme Machine”)
We love to hear from our clients, please let us know if there are any areas that you think we could improve upon.
