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Meet the Team

Your New Favorite IT Gurus

Behind every excellent tech solution is a quirky, talented team. From our CEO (aka the “Digital Dinosaur Wrangler”) to our Chief Strategist (the “Tech Guru”), our experts bring humor, skill, and a touch of magic to your IT support.

Missy

Chief Executive Pawficer (CEP) (AKA “The Snack Negotiator”)

Tim

CEO (AKA “The Digital Dinosaur Wrangler”)

Eric

Founder & Chief Strategist (AKA “The Tech Guru”)

Katherine

Director of Client Success & Internal Operations (AKA “The Puzzle Queen”)

Fiona

Client Success Manager (AKA “The Irish Ace”)

Jessa

Client Success Technician (AKA “The Night Owl”)

Billy

Client Success Technician (AKA “The Tinkerer”)

Hunter

Client Success Technician (AKA “The Game Master”)

Jen

Client Growth Guide   (AKA “The Spark Starter”)

Beny

Client Connection Manager (AKA “The Meme Machine”)

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Ready for IT Support That Feels Like a Partnership?

Our goal as Ai Tech Pros is to make using technology fun, safe, and beneficial. Contact us right now to discover the benefits of collaborating with an IT staff that actually cares about your business.

meet team1 1
Missy

Chief Executive Pawficer (CEP) (AKA “The Snack Negotiator“)

Nickname:
“The Snack Negotiator”—because all deals go through her first!
Superpower:
Getting anything she wants with a single wag.
Favorite Movie:
Lady and the Tramp—because who doesn’t love a good dinner scene?
Favorite Food:
Anything edible (and some things that aren’t).
Hidden Talent:
Expert at firing and rehiring team members over treat disputes.
Work Philosophy:
“Snacks first, everything else later.”
Quirky Fact:
Has an undefeated record in getting belly rubs—every single time.
Favorite Quote:
“Woof!” (Translation: “Where’s my treat?”)
Daily Routine:
Patrolling the office for treats, spreading joy, and ensuring the team stays
on their toes (or paws).
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Tim T.

CEO (AKA “The Digital Dinosaur Wrangler“)

Linkedin
Nickname:
“The Digital Dinosaur Wrangler”—because he’s been wrangling tech since the dawn of the digital age.
Superpower:
Mastering tech from the era of floppy disks to the age of the cloud.
Favorite Movie:
WarGames—because he remembers when hacking was done with dial-up and floppy disks.
Favorite Food:
Anything that doesn’t require a dial-up connection to order.
Hidden Talent:
Can identify a 5.25″ floppy disk just by the sound it makes.
Tech Philosophy:
“If it ain’t broke, it’s probably because I fixed it decades ago.”
Quirky Fact:
Has a career longer than some operating systems’ lifespans—and might have accidentally formatted a few of them along the way.
Favorite Quote:
“Shall we play a game?”
Daily Routine:
Tinkering with today’s tech while reminiscing about the days when 64KB was all the RAM you needed.
meet team3
Eric H.

Founder & Chief Strategist (AKA “The Tech Guru“)

Linkedin
Nickname:
“The Tech Guru”—because when it comes to strategy, he’s always in the know.
Superpower:
Keeping us ahead of the tech curve with strategies that work.
Favorite Movie:
Groundhog Day—because tech problems sometimes feel like they’re on repeat, but he’s always got the solution.
Favorite Food:
Pizza—because you can never go wrong with a classic.
Hidden Talent:
Can foresee tech trends like Punxsutawney Phil predicts the weather.
Tech Philosophy:
“Innovation today, solutions tomorrow.”
Quirky Fact:
Still rocks out to his 90s playlist while crafting cutting-edge strategies.
Favorite Quote:
“Don’t drive angry!”
Daily Routine:
Mapping out the future of tech—no repeats, just progress.
meet team4
Katherine P.

Director of Client Success & Internal Operations (AKA “The Puzzle Queen“)

Nickname:
“The Puzzle Queen”—because she always finds the perfect fit, no matter the challenge.
Superpower:
Solving problems and managing chaos with a smile.
Favorite Movie:
Mrs. Doubtfire—because balancing humor and skill is her specialty.
Favorite Food:
Anything that fuels her next big idea—preferably chocolate.
Hidden Talent:
Can juggle hardware orders, software updates, and snack supplies without breaking a sweat.
Tech Philosophy:
“A well-organized system is the key to a well-organized mind.”
Quirky Fact:
Once outsmarted the office vending machine, earning the title “Snack Savior.”
Favorite Quote:
“Help is on the way, dear!”
Daily Routine:
Keeping the office running smoothly, one puzzle at a time—because every piece matters.
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Fiona T.

Client Success Manager (AKA “The Irish Ace“)

Nickname:
“The Irish Ace”—because she brings both expertise and a touch of Irish luck to every project.
Superpower:
Solving tech challenges with the precision of a master strategist.
Favorite Movie:
Waking Ned Devine—because a little Irish humor goes a long way, just like her IT solutions.
Favorite Food:
Fish and chips—because some classics never get old.
Hidden Talent:
Can troubleshoot a network issue while teaching you a thing or two about Irish history.
Tech Philosophy
“A well-prepared plan beats a quick fix every time.”
Quirky Fact:
Her Irish accent is rumored to make Wi-Fi signals stronger (not scientifically proven, but we believe it).
Favorite Quote:
“To be sure, to be sure—especially in IT.”
Daily Routine:
Mixing tech know-how with a bit of Irish charm—solving problems with a smile and a story.
meet team6
Jessa S.

Client Success Support Technician (AKA “The Night Owl“)

Nickname:
“The Night Owl”—because she’s always wide awake when tech trouble strikes.
Superpower:
Fixing issues before the sun rises.
Favorite Movie:
“Blade Runner—night shifts, neon lights, and plenty of tech.”
Favorite Food:
Midnight snacks, preferably anything chocolate. Hidden Talent: Can troubleshoot and make a perfect cup of coffee at the same time.
Hidden Talent:
Can troubleshoot and make a perfect cup of coffee at the same time.
Tech Philosophy
“If it’s glowing, it’s working.”
Quirky Fact:
Has mastered the art of power napping while running diagnostics.
Favorite Quote:
“Who needs sleep when you’ve got caffeine?”
Daily Routine:
Coffee, fix stuff, conquer. Repeat.
meet team7
Billy B.

Client Success Support Technician(AKA “The Tinkerer“)

Nickname:
“The Tinkerer”—because he’s always finding ways to make things
Superpower:
Fixing tech issues before most people have had their morning coffee.
Favorite Movie:
“Iron Man—because who doesn’t love a good tinkering session?”
Favorite Food:
Burgers—because even tech geniuses need fuel.
Hidden Talent:
Can rebuild a PC from scratch faster than you can order takeout.
Tech Philosophy:
“If it’s broken, I’ll fix it. If it’s not, I’ll make it better.”
Quirky Fact:
Started fixing gadgets before he could even drive—talk about early adoption!
Favorite Quote:
“It’s not a bug, it’s a feature.”
Daily Routine:
Tweaking tech by day, perfecting 3D prints by night—always building something awesome..
meet team8
Hunter T.

Client Success Support Technician (AKA “The Game Master“)

Nickname:
“The Game Master”—because he’s always leveling up your IT solutions.
Superpower:
Slaying tech issues like they’re final bosses.
Favorite Movie:
“The Matrix—because sometimes fixing tech feels like bending reality.”
Favorite Food:
Nachos—perfect for gaming and troubleshooting marathons.
Hidden Talent:
Can quote every line from “The Matrix” while resetting a router.
Tech Philosophy:
“Every problem is just another level to beat.” Quirky Fact: Once fixed a
Quirky Fact:
Once fixed a network issue while simultaneously setting a high score on his favorite game.
Favorite Quote:
"There is no spoon"
Daily Routine:
Start the day with a soda, end it with a victory screen, tech problems don't stand a chance.
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Jen

Business Development (AKA “The Spark Starter”

Nickname:
The Spark Starter, because every great partnership begins with one god spark.
Superpower:
Turning awkward silence into scheduled meetings with a smile and genuine curiosity.
Favorite Movie:
Pitch Perfect, because hitting the right note matters, her voice is her instrument.
Favorite Food:
Chips and guac, because everthigns better with a little extra flavor.
Hidden Talent:
Can make anyone laught within 30 seconds, with just her voice.
Tech Philosophy:
It is not about selling, it is about starting a great conversation
Quirky Fact:
Once called the wrong number and still walked away with a referral.
Favorite Quote:
"You miss 100% of the calls you dont make"
Daily Routine:
Sip coffee, dial numbers, spread good vibes, and remind everyone that connections are her superpower.
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Beny

Marketing Manager (AKA “The Meme Machine”)

Nickname:
"The Meme Machine" because she can turn even tech talk into something scroll-stopping
Superpower:
Making analytics dance and hashtags trend (sometimes at the same time)
Favorite Movie:
Mean Girls because in the markeing world, "you cant sit with us" unless your content slaps.
Favorite Food:
Fries, because the go with every campaign and every mood.
Hidden Talent:
Can write a viral caption while juggling five coffee cups and a deadline.
Tech Philosophy:
If it doesn't make you laugh, double-tap or think, then it's back to the drawing board.
Quirky Fact:
Once made a post so good, even the bots liked it
Favorite Quote:
"in a world of algorithms be a little bit of human.
Daily Routine:
Craft, create, caffeinate, then sprinkle a little chaos and call it marketing magic.

What can we do better?

We love to hear from our clients, please let us know if there are any areas that you think we could improve upon.